425.741.2977
2902 164th St SW #D2
F.A.Q.
We've been in the pet business since 1997, and we've listened to our customers.  Here's a list of the most commonly asked questions:

1.Why is "natural" food better?
       The pet food industry is a huge business and many companies manufacture large quantities of pet food each year.  Sometimes, food sits in warehouses and in trucks for long periods of time.  Many manufacturers will "preserve" their food so it doesn't go rancid.  The heavy chemical (non-natural) preservatives that they use are harmful to our pets.  The "natural" foods are preserved, too.  They use a safe form of Vitamin E, called mixed tocopherols, to keep food from going rancid.

2.I have an itchy dog!  Can you help?
       Yes!! We can help.  It's not always the easiest thing, but we have so much experience doing just that, we're sure we can help.  First, let us list some things to try that can help, and then we'll explain each one down below:

  • A topical spray containing natural soothing agents like Eucalyptus Oil, Aloe Vera Oil, etc.
  • A soothing shampoo based in Oatmeal, or any other natural soothing agent
  • Omega Fatty Acid Oils to be added to the food
  • Digestive aids
  • Brushing (We have the perfect, most effective brush ever!)
  • Change in nutrition to eliminate the most common allergens

                           Okay, so here's a bit more information on each of our suggestions:
   Topical sprays CAN help and give some temporary relief, but usually if there is something going on with the animal (like a food allergy), sprays can be JUST that: temporary.

   Shampoos CAN help, too!  The key to utilizing a shampoo can sometimes sound silly: you need to leave the shampoo on your animal for a little while (like 8-10 minutes!), so if that doesn't sound feasible for your animal, we can try something else.

   Omega 3 & 6 Fatty Acids are great for your pet's skin!  These usually come in oil form (sometimes capsule or pill) and can be given orally: in their food or right in their mouth.  The oils specifically target the skin and coat and promote less shedding, itching and pet smell!

   Digestive aids can be exactly what your pet needs to improve his/her skin and coat.  Sometimes our pets have a hard time completely digesting (and thus properly absorbing) their food.  This poor digestion can manifest itself in the guise of dry, flaky skin, excessive shedding, and other common pet "peeves".  Adding a digestive aid, usually in some form of acidophilus (or friendly bacteria) can increase the digestion of your pet's food.

   Okay, so let's talk about brushing:  Recently a brush has come on the market that is absolutely fantastic for getting your pets loose topical and undercoat hair off.  We usually wouldn't want to mention any one product here, but this brush has been so effective, we wanted to tell you about it.  It's called the Furminator™.  Bring your pet in and ask for a demo, you won't be disappointed!

Finally, we'll talk about a change in food.  Most commonly, the food your animal is eating is the cause of itchy or flaky pets.  Animals can have allergies, or in-tolerances, to any ingredient.  Therefore, no food is ever completely "hypo-allergenic" for every dog.  But there are ingredients that have shown to be very common allergens:  corn, wheat, white or brown rice, soy, oatmeal and barley.  Basically, grains are the most common ingredients to cause allergies.  That doesn't mean that ALL grains are allergenic, nor does it mean that all animals are allergic to any grain.  Grains are just the most common group of guilty ingredients.  Animals can be allergic to meats as well; some dogs will have problems with chicken, or beef.  The point to maintain here is that a switch to a "lower" common allergen food or even a no-grain diet may be in order for you pet.  Come in for samples of our foods and further detailing about proper nutrition for your animal.

3.What is the difference between "natural" and "organic"?
Okay, so "natural" ingredients refer to anything that is not manufactured or man-made.  Spontaneous occurrences as opposed to planted by the human hand.  Natural things are mostly great things, but remember, not all natural things are good.  Technically speaking, by-products are natural, but not the healthiest meat source for our pets.
"Organic" ingredients are certified (by a third party, usually the USDA) to have been grown without any artificial growing agents or any other chemicals, pesticides or hormones for that matter.  These ingredients are the cleanest possible.

4.How much does 'natural', 'healthy' food cost?
So, our foods do cost more than grocery brands or other junkie stuff.  But there are things to counter-act that cost.  First, we have frequent buyer programs where you buy a certain number of bags of the same food and you get one free.  Second, our foods are more nutrient dense and therefore you feed less to your animal at meals.  Even a quarter of a cup of food less each day can make the bag last much longer.  So you're actually buying the food less frequently.  Thirdly, and I think most importantly, feeding a healthier diet will keep you and your pet away from the vet and all the costs attributed to an unhealthy animal.